TCS Pushes AI Adoption Despite Revenue Risks
Tata Consultancy Services (TCS) is encouraging employees to adopt artificial intelligence tools across operations, even as the technology has the potential to reduce traditional revenue streams, Chief Executive Officer K. Krithivasan said while outlining the company’s long-term strategy.
TCS Encourages Employees To Adopt AI Tools
Krithivasan said TCS is actively promoting the use of AI internally to improve productivity, automate repetitive tasks and enhance service delivery. The company has trained a large portion of its workforce in AI capabilities and is integrating AI into software development, customer support and enterprise solutions.
He emphasised that AI adoption is essential to remain competitive as global clients increasingly demand faster delivery, automation and data-driven solutions. TCS has also launched internal platforms to help employees build and deploy AI-based tools efficiently.
AI Impact On TCS Revenue And Services
The CEO acknowledged that AI could reduce revenue from traditional services, particularly in areas where automation replaces manual processes. However, he said the company views AI as a long-term growth opportunity rather than a threat.
TCS expects AI to create new business models, including AI-driven consulting, platform development and advanced technology services. The company believes early adoption will position it to capture emerging demand as enterprises shift toward AI-enabled operations.
TCS Strategy To Stay Competitive In AI Era
TCS is investing in training programmes, AI partnerships and infrastructure to strengthen its capabilities. The company is also helping clients deploy AI solutions across industries such as banking, healthcare and manufacturing.
Krithivasan said embracing AI is necessary to stay relevant in a rapidly evolving technology landscape, even if it disrupts existing revenue structures. TCS aims to balance efficiency gains with innovation-driven growth.
