IndiGo CEO Says ‘Worst Is Behind Us’ After Flight Disruptions
IndiGo’s Chief Executive Officer Pieter Elbers has told airline staff that “the worst is behind us” as the carrier works to stabilise operations following a period of widespread flight cancellations and delays earlier this month. The message was shared internally by Elbers to reassure employees and encourage focus on recovery rather than speculation.
Operations Returning to Normal
Elbers said the airline has restored about 2,200 flights per day, signalling that schedules are largely back on track after the disruptions that affected IndiGo’s network in early December. He described the past weeks as challenging and thanked employees for their efforts during the difficult period. Elbers said the airline will now concentrate on resilience, detailed analysis and rebuilding systems to strengthen future performance.
Cause of Disruptions and Review Plans
The airline faced cancellations and delays in early December linked to multiple operational challenges, including issues with crew scheduling under new duty regulations. Elbers urged staff to avoid speculation while an external aviation expert conducts a comprehensive review of what went wrong. He emphasised that lessons from this disruption will help improve planning and resilience.
Industry and Market Response
IndiGo’s parent company saw its share price rise following the stabilisation news, reflecting investor confidence as operations improve. The airline also continues to assist affected passengers with refunds and alternative arrangements after the earlier service breakdown.
