Government Mandates Sanchar Saathi Pre-Install, Minister Says Use Is Optional
The government has directed all smartphone manufacturers to pre-install the Sanchar Saathi app on every new device sold in India. The order applies to phones manufactured or imported into the country and also covers devices currently in the supply chain through software updates. The move has triggered a debate on privacy and user consent.
What Sanchar Saathi Does
Sanchar Saathi, developed by the Department of Telecommunications, allows users to block lost or stolen phones by blacklisting their IMEI number, verify mobile connections issued in their name, check handset authenticity and report suspected cyber-fraud. Officials say the app is meant to combat rising telecom-related crimes, including fake IMEI usage and identity misuse in the second-hand device market.
Why the Government Issued the Order
Authorities argue that making the app available on all devices ensures that every user has access to essential tools for fraud prevention and phone security. Manufacturers have been given 90 days to comply and must submit implementation reports within 120 days.
Pushback and Government Clarification
The directive faced criticism from privacy advocates and smartphone brands, who warned that mandatory pre-installation could amount to intrusive oversight. Telecom Minister Jyotiraditya Scindia later clarified that the app will remain optional for users. They will be free to delete it, ignore it or use it as they choose. He emphasised that the app does not enable monitoring of calls or messages.
Impact on Users and Smartphone Makers
If implemented as clarified, the app will function as an additional security tool rather than a compulsory service. However, concerns remain over data protection and how the government handles user information. For manufacturers, the requirement adds another step to the rollout process and may lead to further discussions on balancing security with digital privacy.
