Apple Opposes Order to Preload Government App on iPhones
Apple has pushed back against a government directive requiring all smartphone manufacturers to preload a state-run cyber-safety app on new devices sold in India. The company is expected to formally tell authorities that it cannot comply, citing privacy, security and ecosystem-integrity concerns.
What the Government Order Requires
The Department of Telecommunications has instructed mobile phone makers to ensure that every new device — including those already in the supply chain — comes with the Sanchar Saathi app pre-installed. Companies have been given 90 days to implement the mandate. The app is designed to help track lost or stolen phones and prevent misuse of fake or duplicate IMEI numbers, an issue the government says is linked to rising telecom fraud.
Why Apple Objects
Apple does not allow pre-installation of third-party or government apps on iPhones before sale in any market. Company officials believe making such an app mandatory would require major changes to its tightly controlled iOS system and raise serious privacy issues. Apple is also concerned that a compulsory, undeletable app could undermine user trust and set a precedent affecting future device security standards.
Government’s Position
Officials argue that the directive is aimed at strengthening cybersecurity and curbing mobile device-related fraud, especially in the second-hand market. They maintain that the app will help consumers and support law-enforcement efforts by providing verified information about mobile devices.
Public Concerns and Political Debate
Digital rights groups and several opposition leaders have criticised the move, warning that compulsory pre-installation without user consent risks eroding privacy. They argue that such an app, if made undeletable, could open the door to intrusive data access. The growing political outcry has turned the issue into a wider debate on balancing cybersecurity with personal digital rights.
